FAQ

• How Much Does it Cost to Use Kapwing?

• How to Request a Feature on Kapwing

• What Tools are Available on Kapwing?

• Is Kapwing Available Offline?

• Is Kapwing Safe?

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Folders and Projects

• How to Manage Multiple Folders on Kapwing

• How to Delete a Folder on Kapwing

• How Do I Set My Content to "Private" on Kapwing?

• How to Move a Project to a Different Folder on Kapwing

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Getting Started

• Getting Started with the Kapwing Studio

• Getting Started with Kapwing for Teams

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Payments and Accounts

• How to Cancel My Kapwing Pro Paid Plan?

• How to Delete Your Kapwing Account

• What is This Charge from Kapwing?

• Kapwing: Pricing and Subscription FAQ

• How to Create an Account on Kapwing

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Release Notes

• Kapwing July 2021 Release Notes

• Kapwing August 2021 Release Notes

• Kapwing September 2021 Release Notes

• Kapwing October 2021 Release Notes

• Kapwing November 2021 Release Notes

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Rules and Policies

• Kapwing's Refund Policy

• My Video is “Unlisted" on Kapwing. What Does That Mean?

• Copyright on Kapwing

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Troubleshooting

• Export Troubleshooting Tips

• Editor Troubleshooting Tips

• Why have I lost changes to my project?

• Why can’t I hear my project’s audio?

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Tutorials

• How to Find Kapwing Tutorials

• How to Share Projects and Workspaces in Kapwing

• How to Change the Font Size on Kapwing

• How to Add Subtitles or Captions with Kapwing

• How to Save or Download Your Content from Kapwing

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